Here is a small selection of complimentary messages we have received over the years from our customers.
“I have had a vantage vue for the last 11 years. Last year I purchased a Weatherlink from a southern shop. This year I decided to replace the console and iss. I rang pro data had a pleasant conversation and received both items next day. Set them up and worked perfectly. Tried to connect to my computer with the weather link but got a message on the consoles to say incompatible. Rang Prodata, chatted for a while and tried several things and then he asked me for details and said he would ring back. In the meantime I rang the southern shop product support who said no idea what I was querying about but put it in an email and they would send it to Davis! A little later Prodata rang back and said that the Weatherlink was well out of date but they would help to solve the problem. The above is rather lengthy but it illustrates the enormous difference between a service orientated supplier ie Prodata and someone I dealt with last year. I would like to say Prodata are friendly, service orientated and effective and I would like to put on record that their response is excellent.” – GQ 29/5/2020
“I just wanted to say thank you very much indeed for your swift attention with my order yesterday lunchtime – it arrived this morning at 09:00! That is incredible service, especially during these difficult times!! Since my first telephone call last week after finding your website, I have been thoroughly impressed by the professionalism and knowledge, superb website with excellent detailed articles and the Davis KB, and the excellent customer service by telephone. The latter, is a point that many companies overlook, but ProData have it spot-on – not too detailed, not condescending, but helpful, honest and comprehensive.” – DH 28/04/2020
“My second weather station from Prodata in many years ,and with both purchases I have experienced first class advice and service. I depend on a Davis weather station for monitoring wind speed in order to protect a 60ft aerial tower with a large antenna on top. You can shop here with full confidence knowing that ongoing advice and help is always available.” – TB 16/02/2018
“High quality instruments which are easy to deploy and configure, with excellent advice and aftersales support.” – BW 19/02/2020
“Superb products and excellent support from all the staff whether its purchasing or aftersales support, keep up the good work!” – SC 20/09/2015
“An excellent system that is making life so much easier!” – AL 30/03/2020